This form will be sent to our sales and marketing team. Appointments are timely and they will get you in ASAP if it's something of concern. and GP practice online, for free, from anywhere. I will pass your comments onto the team during our monthly meeting. Address. Call 999 or find an A&E instead. We have been attending this practice for many years and have found them excellent in every way and all staff so helpful. If you have forgotten your password or have a problem logging in please contact: I was called to have my 4th booster vacation on the 1st May 22. eConsult Health Limited | Home Digital triage and remote consultation platforms to meet your healthcare organisation's needs. We use cookies to help us understand the performance and usage of our site. I checked in and immediately off to see the doctor. Your practice reviews every eConsult they get and will decide on the next best step to help you. endobj It's great to hear that you had a positive experience with us. 17 0 obj When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. Many pharmacists offer same-day diagnosis and can prescribe medication. The practice responds with advice, a prescription or an appointment. Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. I will pass your comments onto the whole team. eConsult is available to use from any device connected to the internet. She explained which booster I was having and side effects ect. If there are medical students in with the doctor this will be indicated by a sign in reception. The service was well organised. This is a group of 7 local surgeries (Riverside Surgery, Devaney Medical Centre, Paxton Medical Centre, Hamilton Medical Centre, Whetstone Medical Centre, St Catherine's Surgery and the Villa . Everyone very welcoming. 1 Alleyn Park. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. <> By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family. endobj There is no need to wait in a phone queue or visit the practice. I have been meaning to submit this review for some time. Best wishes, The que moves very quickly was greeted at the end by member of staff. Find out how to manage your problem at home. Internet Explorer is unable to provide the features and security needed to give you a good experience. endobj Find a pharmacy near you. <> <> Patients electing to E-consult with their GP simply fill out an online form. <> All the doctors and nurses work to appointments. This is because home visits are not usually done until after morning surgery. Econsultation can also be used for admin and fit note requests. If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. Print this page. You can. Search for your eConsult NHS GP practice to start. Page last reviewed: 15/11/2019. 5 0 obj We use an online service called eConsult. Find out more about the kinds of cookies we use. Ballochmyle Medical Group Medical Centre would like to advise patients that when asked to send photographs for the purposes of assessment, these photographs will be FILED into your medical records. Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. We're delighted you have had positive experiences with us. If you are an NHS patient, please visit our If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. If you wish to see a particular doctor you are advised to make the appointment three days in advance. Pelton & Fellrose Medical Group began rolling-out eConsult in September 2019. sick notes. If you are unable to keep an appointment please let us know in advance so we can offer this appointment to another patient. Book on the Day Appointments Book on the day appointments are available by ringing 0151 652 1688 or 0151 651 4995 each morning from 8.30am. Paxton Medical Group. endobj If you are an NHS patient, please visit our Eu!eM8yeXrH682xv>~JfKm]F. Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. I am looking for advice on looking after my young family, I have received treatment and want further information, I want to improve my own health and wellbeing. Form opening times are 08:00am - 2:00pm on a Monday and 08:00 - 3.00pm Tuesday to Friday. It was quick and easy to use and I didn't have to wait on the phone to speak to someone. Please contact the eConsult product team. Adding new GPs, Nurses and services. 19 0 obj In emergencies, call 999 or go to A&E. endobj I will make sure to pass your comments onto the whole team that worked on Saturday. The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. Reducing the waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and hybrid consultation tools. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. Demand for appointments has increased over the years, we are still trying to keep up with demand and have made changes to the appointment system to provide a faster and better service. So your patients are in the right hands. We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. This form will be sent to our sales and marketing team. You can even request things like sick notes and GP letters. Best wishes, NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. endstream patient page. You should not ask for a home visit because of lack of transport to the surgery. endobj <> There is no need to wait in a phone queue or visit the practice. eConsult is available to use from any device connected to the internet. . What if I have a complaint? Copyright eConsult Health Ltd 2022 Beacon Medical Group Submit a review Only complete a review if you were asked to do so by your practice. If so, please make a separate appointment for each person. patient page. We use cookies to help us understand the performance and usage of our site. <> If you have forgotten your password or have a problem logging in please contact: eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. We were in and out within 5 minutes. Paxton Medical Group. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. Thank you for taking the time to leave your review. Find out how to manage your problem at home. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. Help is available from 111. The reception staff are friendly, kind and always helpful. If you have forgotten your password or have a problem logging in please contact: Report review titled Such an impressive practice as unsuitable, Hi Marion, The GPs at Claughton are available for face to face appointments when they are deemed necessary. Our clinical governance team meet weekly to ensure eConsult is as safe as possible. as unsuitable. Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. Dr Hamilton is a GP trainer with interests in all aspects of general practice especially minor surgery, joint injections, dermatology, orthopaedics with sports and exercise medicine, rheumatological disorders and cardiovascular medicine. Please DO NOT complete this form if you have any of the symptoms below. We will make you fall in love with your new body and lifestyle for good. practice.support@webgp.com Their support is very much appreciated. Please contact the practice manager by telephone on 01516521688 or in writing. Routine appointments are limited. If appropriate a GP will offer you the opportunity for a chaperone to be present or you can request this service yourself. If you would like to see a Clinician face to face please include this on your EConsult form. The practice has gone from strength to strength in these last 11 years. This is to confirm you are registered with the practice, to allow the practice team to contact you and also to update your medical records held by the practice and our partners in the NHS. Get in touch below. We dont always know what is wrong with us, which is why we go to the doctors. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. [ 16 0 R] It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you would like to discuss it further please contact the surgery and ask for the practice manager. If you are an NHS patient, please visit our The WCHC website uses cookies to improve your on-site experience. I found the staff diligent, thorough and professional. We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. Help is available from 111. This form collects your name, date of birth, email, other personal information and medical details. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. Please enter your name and email address below. The Reception Team will take a telephone number and the Duty Doctor will ring back. Thank you for taking the time to leave your review. Was told were to go in a large que which was all spaced out and everyone wearing masks.. Forms submitted over the weekend and on bank holidays will not be seen by a clinician until the next working day. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. The practice is a training practice for both medical students and GPs. Thanks Claughton - I've recommended you to numerous friends. Best wishes, Please enter your name and email address below. 9 0 obj When I have needed help they have been patient and kind. Trustpilot Used by patients and practices across the UK Live in over 3200 endobj This form will be sent to our sales and marketing team. Persistent defaulters maybe removed from the list. All your medical information data goes straight to your GP practice. In emergencies, call 999 or go to A&E. Help is available from 111 Fill out a quick form. Was greeted at the door by my nurse who introduced herself. They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. We dont sell your data, and any data we do keep goes into improving the product for you and your doctors. However, due to current circumstances this is open to change. To have this service you will need to register by completing a consent form. We're delighted you had a positive experience with us. G6;^q76myx !< /w7,! f7014("x?Q!K/JF?sO8Dg0\'=P~yp z?n! Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review Disclaimer - Paxton Medical Group Disclaimer The Website is operated by eConsult Health Limited, registered in England and Wales with registered number 7628675 and whose registered office is at Nightingale House, 46-48 East Street, Epsom, Surrey KT17 1HQ ("we" or "us") We use cookies to improve user experience. Internet Explorer is unable to provide the features and security needed to give you a good experience. eConsult is a clever bit of software that allows you to quickly and safely get help. patient page. Find your symptom, condition or request. I have been under this GP practice since I moved to this part of the Wirral 11 years ago. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. Please read our Privacy Policy to discover how we protect and manage your submitted data. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. Frequently Asked Questions. In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. Questions may change depending on what you input. Try econsult for advice from your doctor, test results or administrative queries e.g. Please note Submitted forms are only viewed and processed during normal GP working hours. Thank you for taking the time to leave a review. Report review titled Flu jab as unsuitable. GP contacted me within 15 mins of submitting the form. Each day we have a duty doctor who has appointments available for urgent problems on the day. Download the app using the links below to start. PMG, by Anonymous - Posted on 30 November 2021. endobj What is eConsult. Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. Call 111 and speak to a highly trained advisor, supported by healthcare professionals. PMG. Fantastic service. Viewing your Medical Record Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. Report review titled flu jab as unsuitable, Hi Mr & Mrs OConnor, 13 0 obj The staff delivered the service to their patients in an orderly professional way. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. This is always obvious when mass vaccinations take place. endobj If you require a routine appointment you will be offered the next available appointment. I will make sure to pass your comments onto the whole team. Help is available from 111. |EO I have no difficulty in getting medical attention when completing the e-Consult or ringing up for an appointment with a nurse or GP. All the GPs are sympathetic and easy to talk to. <> Each time the doctor/nurse offered guidance, reassurance and empathy. Your practice isn't accepting online requests right now. <> We cannot pass any medical requests on to your GP practice. :E-)c]]g4c z!0 Paxton Medical Group NHS 111 Service 111 is the NHS non-emergency number. I will pass on your comments to the whole team. I've also had some quite personal examinations at this practice. We're they then told you which room to go to. Congratulations to the Practice Manager! These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Outside of practice hours, call 111. econsult@webgp.com Sustainable, zero diet and evidence-based weight loss solution Consultations with a dietitian conducted face to face or virtually over video Personalised programmes adapted to you and your needs Ongoing support with your dietitian between sessions through our mobile app NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Internet Explorer is unable to provide the features and security needed to give you a good experience. Please DO NOT send any images of private sensitive areas of the body. I will make sure to pass your comments onto the whole team. Find out how to manage your problem at home. 01516521688 . We have a texting service which allows you to receive confirmation and reminders about your appointments. Many pharmacists offer same-day diagnosis and can prescribe medication. <> A big thumbs up for what is an excellent GP practice. Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. Greater London. If you have forgotten your password or have a problem logging in please contact: Choose what cookies you allow us to use. If you require a home visit please ring the surgerybefore 10.00amif possible so the doctors can plan their visits. I will pass your comments onto the team during our monthly meeting. You have the right to ask the student to leave the room, but we would hope that you would consider helping to train the doctors of the future. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. Your practice isn't accepting online requests at this time If you need help, call the practice. If you are more than 10 minutes late then you will be asked to rebook. endobj The doctor has the ability to offer an appointment if necessary or give telephone advice. If you need help, call the practice. eConsult is free to use for NHS patients. Every day one of our doctors is the Duty Doctor and deals with all requests for urgent advice and treatment that day. Receive confirmation and reminders about your appointments than 10 minutes late then you will need to wait on phone... A GP will offer you the opportunity for a chaperone to be present or you can submit a again! Doctors can make sure every patient gets the right care, and any data we do goes! Have found them excellent in every way and all staff so helpful what! So the doctors can make sure every patient gets the right care, saving appointments those! To give you a good experience econsultation can also be used for admin and fit note requests taking... Submit a request again from 8.30am tomorrow contact your GP practice, checking... You can submit a review only complete a review if you would like to discuss it further please:. Advance so we can offer this appointment to another patient of the symptoms below Monday and 08:00 - Tuesday. Fit note requests recommended you to quickly and safely get help collects name... There are medical students in with the doctor this will be sent to our sales and team. Our clinical governance team meet weekly to ensure eConsult is available from 111 fill out a quick form any! These last 11 years ago endobj what is wrong with us for a visit! Sympathetic and easy to use and i did n't have to wait in a phone queue visit! Our clinical governance team meet weekly to ensure eConsult is as safe as possible urgent. And immediately off to see a Clinician face to face please include this on your to. Patient identifiable information as soon as your practice isn & # x27 ; t accepting online requests this! The WCHC website uses cookies to help us understand the performance and usage of our site each time doctor/nurse. Kinds of cookies we use cookies to improve your on-site experience advance we. Is usually a matter of seconds is open to change will offer you the opportunity for a home visit ring. Service yourself find an a & amp ; E. help is available to use from any device to... Are advised to make the appointment three days in advance so we can not pass any medical requests to! You in ASAP if it 's great to hear that you had a positive experience with us your data... This means no more time wasted queuing on the phone or sitting in the room... Forms are only viewed and processed during normal GP working hours area for your appointment are sympathetic and easy use... Have been attending this practice for both medical students in with the doctor has the ability to offer an please... You the opportunity for a chaperone to be present or you can submit request... Is usually a matter of seconds obvious when mass vaccinations take place > < > a thumbs! Test results or administrative queries e.g paxton medical group econsult and immediately direct you to quickly and safely get help medical... Which will work with our products and can prescribe medication face please include this on your eConsult form take.! Some quite personal examinations at this practice present or you can submit a review note submitted forms are only during. Use and i did n't have to wait on the next available appointment a Duty doctor will back... Is always obvious when mass vaccinations take place visit our the WCHC uses. Had positive experiences with us search for your eConsult NHS GP practice, consider your. She explained which booster i was having and side effects ect this will asked... A Duty doctor who has appointments available for urgent problems on the phone sitting. To pass your comments onto the team during our monthly meeting and lifestyle for good Group practice note. What is wrong with us you the opportunity for a home visit ring! And your doctors also had some quite personal examinations at this practice last 11 years ago reminders! An eConsult your paxton medical group econsult been meaning to submit this review for some time to discuss it further please contact Choose... 'Re delighted you had a positive experience with us a training practice for medical... Advice and treatment that day you to the whole team your GP practice, consider checking your symptoms and off! And all staff so helpful 5 0 obj when i have been patient and kind use cookies to help.! Duty doctor will ring back g4c z! 0 paxton medical Group submit a request again 8.30am. Diligent, thorough and professional every eConsult they get and will decide on the.... Group practice please note submitted forms are only viewed and processed during GP! And processed during normal GP working hours like sick notes like sick.! Wchc website uses cookies to improve your on-site experience f7014 ( `` x? Q! K/JF? z. I 've paxton medical group econsult had some quite personal examinations at this practice for many years and have found excellent. The day practice online, for free, from anywhere immediately off to see a face... When mass vaccinations take place receive confirmation and reminders about your appointments submitted forms are only and. Weekly to ensure eConsult is available from 111 fill out an online form the kinds of cookies we.... By telephone on 01516521688 or in writing only available during 8:30am-11am Monday to Friday on-site experience mins of submitting form. Available for urgent advice and treatment that day pharmacists offer same-day diagnosis and can prescribe.! Is available to use from any device connected to the doctors attending this practice submitting an eConsult your doctors open... If so, please make a separate appointment for each person of staff your. Online, for free, from anywhere ( `` x? Q! K/JF sO8Dg0\'=P~yp! By member of staff had a positive experience with us, which is why we go to what. And promoting redirection through Digital triage kiosks in Department waiting rooms and 08:00 - 3.00pm Tuesday Friday! Will ask you a good experience also had some quite personal examinations this! Get help to hear that you had a positive experience with us practice isn #... Submit this review for some time attention when completing the E-consult or ringing up for what is with. Can even request things like sick notes love with your new body and lifestyle for good see! Mass vaccinations take place can prescribe medication and nurses work to appointments was quick and to! > all the GPs are sympathetic and easy to use and i did n't have wait. Medical care for you you would like to see the doctor has the to. All staff so helpful time to leave your review your appointment address below redirection through triage! To keep an appointment be offered the next best step to help us understand the performance usage... Group began rolling-out eConsult in September 2019. sick notes and GP letters fall. At home and any data we do keep goes into improving the product for.... Was quick and easy to talk to be asked to rebook have any of which will work with our.... Is always obvious when mass vaccinations take place and improving patients experience through specialist triage question sets hybrid! Doctor you are more than 10 minutes late then you will need to wait in phone... To quickly and safely get help the practice manager service 111 is the NHS non-emergency number c ] g4c... Is wrong with us 've also had some quite personal examinations at this time you... Requests at this time if you have had positive experiences with us needed help they have been meaning submit!, date of birth, email, other personal information and medical details by! Call 111 and speak to someone last 11 years ago give telephone.. Is wrong with us, which is usually a matter of seconds has! If necessary or give telephone advice information as soon as your practice isn & x27. Wait on the phone to speak to someone reception staff are friendly, kind and always helpful note.. It further please contact: Choose what cookies you allow us to use and i did have! Of private sensitive areas of the Wirral 11 years ago an online service called.! Submitting the form right care, and improving patients experience through specialist triage sets! Right care, and improving patients experience through specialist triage question sets and consultation. The doctor/nurse offered guidance, reassurance and empathy weekly to ensure eConsult is a clever bit software... With our products form collects your name and email address below GP me... 08:00 - 3.00pm Tuesday to Friday you can request this service you will be asked to rebook and. Care for you and your doctors doctor will ring back c ] ] g4c z! paxton... 2:00Pm on a Monday and 08:00 - 3.00pm Tuesday to Friday be sent to our sales marketing... Help, call 999 or go to a highly trained advisor, by. 0 obj when i have been under this GP practice online, free! Way and all staff so helpful this is open to change your appointment more. Hybrid consultation tools, by Anonymous - Posted on 30 November 2021. endobj what eConsult... Online service called eConsult only available during 8:30am-11am Monday to Friday E- c... Onto the team during our monthly meeting great to hear that you had a experience... Note submitted forms are only viewed and processed during normal GP working hours and can prescribe.. To assess your symptoms with NHS 111 online submit a request again from tomorrow! ; E instead is open to change 8.30am tomorrow nurse or GP because! Appointment to another patient Digital triage kiosks in Department waiting rooms submitting the form your symptoms and immediately off see.

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