It also works with If This Then That (IFTTT), a multi-platform service that allows you to create advanced programs. Do not use any power tools, as this could damage the physical construction of your lock and cause further issues in the future. . No one gave any support other than heres a small discount to buy another flawed product that will break in a year or so just after the warranty expires. August Wi-Fi Smart Lock (4th Generation) (Opens in a new window) $189.00 (List Price $229.99) Ultraloq U-Bolt Pro 6-in-1 Lock With Fingerprint Scanner . For $199 it's a true steal as compared to some of the competing products on the market. We make it simple to purchase your Ultraloq smart lock with professional installation. This section will cover the most common problems and how to troubleshoot them. Fingerprint sensor stopped working a couple of months ago. Used to lock from the outside, illuminate the keypad for code entry and confirm previous operation etc. . Just check the tight connection of the unit with the door frame. Step 3. Can be used recurringly within set weekdays and In factory default mode, any fingerprints can unlock the lock. hole, 18 months electronic warranty and lifetime mechanical warranty. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Just follow their instructions step by step, and youll be all set. Step 2. - Keypad is very reliable To ensure the best service, please register your account at www.u-tec.com/register.html. The Ultraloq U-Bolt Pro is a multifaceted smart lock that lets you unlock your door with a fingerprint scan, a mobile app, a keypad, a voice command, or even a traditional key. Others, like the housekeeper, have their own keycodes. Auto-lock feature is a huge selling point for Ultraloq that locks the door behind you. Fingerprint reader seems pretty good, but that will need more time to tell for sure. Ive been using my lock for a while now and I love it. our 3-4 yr old lock (latch only ,not deadbolt) reached a point where it wouldnt unlatch unless you pull up on the handle ( not push down) tried new batteries, no effect. Everything about this lock is great, except two things: Step 4. Once the router is connected to the lock after limiting the band to 2.4 GHz, you can open up the 5.0 GHz channel again with a different name. U-Bolt Series U-Bolt Pro Series. While the general structural integrity is pretty decent, the quality of the battery and its lifespan isnt great. If you believe youre facing a unique error, then you should most definitely open a trouble ticket on the Ultraloq forums. Check if there is an error code on the LCD screen of your device by pressing and holding down button 3 for 5 seconds. This Ultraloq U-Bolt Pro WiFi has a built-in WiFi chip and allows you to connect your smartphone directly to your door lock system through WiFi. I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. It doesnt open or flash red. Support; Community; Store; My Account; Call 1-844-HEY-UTEC; Contact Us You should also think about investing in a better router if you keep running into network-related errors. It lights up green and the lights rotate counter-clockwise as you can hear the gears turning to disengage the lock, however, after this fanfare, the door is still locked. Reset the lock to factory default mode, then check if the fingerprint verification is functional. There is no point in sticking with a router that brings less than 40 ft of range to your smart system. Let someone in when you are away from your smartphone. @Gatoff @Osborne Please use your email address associated with your Ultraloq Products or Purchase Orders, and submit a ticket by clicking this link: https://support.u-tec.com/hc/en-us/requests/new, I have the exact same issue and dont know how to fixed it. U-Bolt Pro is a Bluetooth enabled smart lock. How can I unlock U-Bolt Pro if battery runs out? Within the first year of buying this the fingerprint part of the lock stopped working. Add or delete users any time you want. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Its compatible with most smartphones and tablets, including but not limited to iOS and Android phones/tablets. The Ultraloq U-Bolt Pro Wi-Fi is a dependable and versatile smart lock that lets you lock and unlock your door with your voice and fingerprint, as well as via keypad, mobile app . In some cases, it might stop operating altogether. The Schlage locks app connectivity is LIGHT YEARS better. Temporary User has limited access within specific time range. But if the 'fingerprint reader not working' issue comes after a Windows update, you can click View update history. Make sure the keypad is not broken by pressing down on it and making sure it clicks into place. Used to unlock and lock the door from inside. issues with getting the fingerprint to work, 7 Common Ezviz Camera Problems Troubleshooting, 12 Fixes For Fix Alexa TuneIn Not Working. Ultraloq online support center: https://support.u-tec.com/hc/en-us. If none of these works, or if you have any questions, dont hesitate to get in touch with the ShineACS Locks for more help. If U-Bolt Pro is working as Standalone Mode, please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. 3) Click Uninstall updates. If so many people are having the same issue it must be some sort of defect. Anyone else have experience integrating U-Tec locks into their home automation set ups? - Fingerprint is reliable the majority of the time on 1st attempt Read more posts by this author. Remove. Adjust the lock orientation via U-tec App. The new WiFi version will have a shorter life, but I dont know if it is significant yet or not. Use an external battery to activate your lock even when the batteries are dead. You can contact them by calling on their toll-free number: 1-844-HEY-UTEC. The lock functions locally, and via Bluetooth, so the only real concern is someone hacking the cloud. Protect your home with this U-Bolt Pro 6-in-1 Bluetooth Enabled Fingerprint Smart Deadbolt Door Lock. Smart locks increase the security of your home while decreasing the hassle it takes to manage it. Price. Free shipping for many products! Please don't use any Rechargeable Battery. Im having the same issue. Ultraloq Tech support said it's an electronic issue and warranty is expired. How to reset an Ultraloq keypad door lock? Also, keep in mind that during the installation process, youre not supposed to insert the mechanical key into the lock. They dont want work in this trouble, the easy way is people buy other bad service. Make sure youre using the correct code on your UL3. It seems they stop the functionality to make sure customers buy another product If the sensor wont work, it wouldnt work to add new fingerprints, but it work for enroll and read the fingerprints Its strange. The Ultraloq U-Bolt Pro WiFi is a versatile smart lock with precision hardware and a pleasing low-profile design. Ultraloq U-bolt pro Z-WAVE is an advanced version of Ultraloq U-bolt pro. Enable Most of the time, it is not that difficult to isolate these Wi-Fi errors. But for me, those are two of the major features I was looking for. In factory default mode, any fingerprints can unlock the lock. Awesome features! I have OwnTracks on my phone to determine location/presence and control them via a secure connection to an MQTT broker that's in my house. Your input is very much appreciated. The fingerprint reader works well normally but struggles when your fingers are wet. For more information about Ultraloq smart locks, visit this page: https://support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock-. Smartphone app allows for keyless entry, user management, record logs, and eKey access. Please scan multiple fingerprint angles when you register your fingerprint. You can grant visitors temporary codes or Ekeys for scheduled access. It wont take you more than a few minutes to narrow down the problem. I have the Pro WIFI unit - installed in May, 2022. To be honest I have several magnetic sensors on the front door already, one more isnt a big deal. Flexible, online scheduling allows you to book an expert for any day of the week. Used to cover batteries and product label.Knob By using u-tec.com, you accept our use of cookies. Some smart features, including Remote Smartphone Control, Smart Notifications, Smart Home Integration including Works with Alexa / Google Assistant / SmartThings / IFTTT with require U-Bolt Pro + WiFi Bridge, U-Bolt Pro WiFi or U-Bolt Pro Z-Wave with a compatible Z-Wave-certified smart home system like SmartThings, Habitat etc. It still locks automatically and with the ultraloq button though. Flexible, online scheduling allows you to book an expert for any day of the week. The Ultraloq's U-Bolt Pro measures just around 2. . This is why it is highly recommended that users put multiple fingerprints into the lock so that they can just try another finger to see if that fixes the problem. Re-connect the wire between the Interior Assembly and the Exterior Assembly. There should be no thick walls or interferences from other wireless devices here. My model is ul3 bt. The credentials are usually the same for 2.4 GHz and 5.0 GHz networks. LED Indicator Turns red when door is unlocked. 2.95 x 4.92 x 1.39 inch / 75 x 125 x 35.3 mm (back panel), 2.95 x 2.95 x 1.22 inch / 75 x 75 x 31 mm (front panel), Outside lock body: -22 F (-30 C) to 149 F (65 C) IP65 Rated, Inside lock body: 14 F (-10 C) to 131 F (55 C), U-Bolt Pro, U-Bolt Pro + Bridge, U-Bolt Pro Z-Wave: Up to 1 year, Standard Bluetooth, optional WiFi (2.4GHz, 802.11 b/g/n) or, Alexa, Google Assistant, IFTTT, SmartThings, 2-1/8 inch (54 mm) diameter face hole & 1 inch (25 mm) diameter latch He will make it effortless to get ahead of all these issues. 1 put of 10 times is it successful. I am waiting to see what the battery life is like, the old version was good - lasted about a year. I have the Pro WIFI unit - installed in May, 2022. Click the green button to print the entire article.To print the original version of the document - click the blue one. If you cant finally solve your problem with our article content, please get in touch with the Official aftermarket. Usually if you take the batteries out the issues go away for a short time. Please keep at least one key in secure location outside of your place. Please use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. Try moving closer to see if theres any improvement in response time; if so, it might simply be an issue with distance rather than any other hardware problems! Manage access of every person and every door in your home with the App from anywhere.1, No more wondering if your door is locked and closed. I do the same thing, I would much prefer that the access to the lock was local, but sometimes there isnt much choice. If I get that lock before I get this one re-working then I will banish it to the side garage door that I dont use that often. If you're having trouble with your fingerprint . Ultraloq smart lock comes with a lifetime mechanical and finish warranty along with a 12 to 18-month electronic warranty. Your finger should cover Fingerprint Reader completely with some pressure, touching the surrounding metal ring. new door sensor, so lock will only lock when the door is closed. The instructions say it won't work with a metal door, but it seems to be working just fine with mine after moving the sensor a little further from the door. Ultraloq U-Bolt Pro is a Z-Wave Plus-certified device and includes a tamper switch, which is excellent for homes with multiple occupants who want different levels of access throughout the home. Ultraloq U-bolt Pro lock connection failed. How to adjust the lock orientation of U-Bolt Pro? Check if there are any loose screws on the inside or outside of the lock; if any visible screws or bolts are missing from either side of your unit, consult with an expert who can make repairs before attempting continued operation. So, in this post, I will show you the most commonly requested Ultraloq U-Bolt Pro problems and offer the most suitable Ultraloq U-Bolt Pro troubleshooting solution for users. Door sensor seems to work well enough. Powered by Discourse, best viewed with JavaScript enabled, https://support.u-tec.com/hc/en-us/requests/new. This includes the location, Bluetooth, Camera, and so on. Measure to confirm that the diameter of the hole in the door edge is . The simple installation takes minutes and only four screws. The Ultraloq U-bolt pro also has an alarm feature that can be activated when someone tries to tamper with the lock. Confirm that your lock is connected to WiFi and that you have internet access. Nobody has a key to the front door which means everyone can get in and out without issues and no longer a need to hide a spare key. It is recommended to use the original accessories for best performance and stability. Installation issues are more related to the alignment of the lock and tightness of the screws. For about a week, when I have come home, I place my fingerprint on my Ultraloq and get authenticated. Open the U-tec App, and select the lock you want to update. Remove. Beyond those two issues, the lock is great! Ensure that all your battery covers are snapped in tightly so they dont come off while using or transporting the product. If you are using U-tec App as Owner, please click "Delete and Reset" to remove the lock from your U-tec Account, then use a Reset Needle to push the Reset Button (at the bottom of Interior Assembly) for around 3 seconds until you hear one long beep and two short beeps. The most common error you might face while setting up most smart locks is the deadbolt jamming up. But sadly this locks with all it's amazing features are hampered by the locks intermittent connectivity issues with the app. I have to instead rely on using my fingerprint. I previously used at my old house in California, Schlage Encode Camelot design which I thought was a PERFECT lock until I saw locks with more advanced features such as this Ultraloq with built in WIFI. Measure to confirm that the diameter of the hole is 21/a" (53 mm) or 1" (38 mm) Step 3. Only one Admin Code is available. The lock itself is available in three different color patterns: all black, satin nickel, or a black and nickel two-tone combo. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. optional Bridge. OnTech provides nationwide smart device installations by highly-trained experts. It performs fast and accurate 90% of the time which is better than Ultraloq UL3 BT. Then, after entering my home the door will lock/unlock itself. Have tried everything I can think of Reset/Battery Reset but nothing seems to get me out of trouble. (May not be included for some regions), Installation Video With Ultraloq Bridge or built-in WiFi, you can access, manage . App is almost useless. They say to be sure and delete the lock off the app to reset it but there is no delete function in the app and not even the gear Icon you refer to. Check if it unlocks now (for battery-operated locks). Up to 8,000Times Access. The latest log will replace the oldest one once log is full. Step 1 Step 1 Scan above QR code to download the App, or search "U-tec"in App Store (iOS) and Google Play (Android). Weird. It seems odd that just a couple months after the warranty expires that my lock fingerprint readers stopped working. And Ultraloq U-Bolt Pro firmware updates can take anywhere from 2-5 minutes. I have a U-Bolt Pro purchased in November 2020. The batteries. I have the same issue and the answer its the same its happened after a upgrade. U-tec and Ultraloq brands and products are trademarked and protected under law in the United States. The lock alone garnered at least 3 stars from me. Strongly suggest better developers or better QA before releasing to the public. Nice things about the new U-Bolt-Pro-WiFi. With new batteries, the keypad works but in the app, it says Depleted. I removed batteries and tried other new batteries - same messages. 6 months later can no longer link/pair app to lock (Ultra loq U Bolt not Pro). When you try to move past it or tap the lock icon it just lists the old email and gives no option like the list in their trouble shooting steps. 3. Please let me know how to fix it. Adjust the lock orientation on the lock.Solution 2. Standalone Mode is NOT available after the lock is registered in App! While scanning your finger, you shouldn't tap too quickly or move your finger around. Please try again. No wiring and no drilling. The Ultraloq U-Bolt Pro WiFi Smart Deadbolt we reviewed has the following features and specifications: Model. Please use 4 high-quality alkaline AA batteries for replacement when the battery is dead. - Bluetooth is very unreliable. My door handle is doing exactly the same. My ultraloq has stopped reading any fingerprint for over 3 months now. Ultraloq Tech support said its an electronic issue and warranty is expired. @Bunn Please check your email. I havent found a solution for the problem yet. It would help if you tried to restart your device or reset it by pressing and holding down both buttons for about 10 seconds. If the lock is not working correctly, a few common problems can cause this issue. Thank to Bluetooth 4.0's ultra low power consumption technology, Ultraloq U-Bolt Pro can be powered by four AA batteries with more than one year of battery life through regular use. Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) Lever . ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:=====6-in-1 Keyless Entry Smart Lock: Fingerprint + . - Bluetooth is very unreliable. Can anyone thats out of warranty state that their fingerprint reader still works? UltraLoq U-Bolt Pro - Fingerprint Door Lock. Sensors, switches, cameras, locks, etc. For instance, you can program the door to automatically lock when your front door security camera senses motion or sees a person. The Bluetooth-enabled fingerprint and keypad smart deadbolt, along with the bridge Wi-Fi adapter, has everything you'd need for a Google Assistant-compatible 6-in-1 keyless entry. Working Voltage: 4.5 V (3 X Alkaline AA Batteries) Working Temperature: You can unlock your Ultraloq or grant access to U-Bolt Pro fingerprint sensor has self-study function which the verification rate will be improved after multiple success. Check that your phone has a signal and that you have enough battery power. https://store.u-tec.com/products/ubolt-pro-wifi-smartlock. . Please reset the lock to Factory Default Mode to delete Admin and all Users. But for me, those are two of the major features I was looking for. DON'T WANT TO USE THE APP? Another fix is you should try to power cycle the lock by taking out the batteries and plugging them back in. The Bluetooth connection between your phone and the door lock is not working correctly, so you may not be able to control it with your smartphone app. The Ultraloq U-Bolt Pro Smart Lock (and Bridge) is a 2-part unit consisting of a lock and a wireless bridge. I use IFTTT to integrate the lock with my Openhap set up. - Fast and hassle-free replacement Service. They have issues they dont admit to and cant permanently fix them. www.u-tec.com/lock/U-bolt_pro/guide, Please watch our easy step by step User Guide video before attempting to use your Ultraloq U-Bolt Pro Smart Lock. expires. The simple installation takes minutes and only four screws. I ordered the new Schlage Encode Plus lock (hard to get always on backorder!) Sometimes, it is just better to remove other smart devices from the room and then bring them back once the lock is connected. By using your Ultraloq, you agree to be bound by the U-tec Privacy Policy. Use an external battery to activate your lock even when the batteries are dead. Grant access for specific dates or times. The Ultraloq U-Bolt Pro Wi-Fi Smart Lock ( available at Amazon for $199.69 ) offers more modes of entry than just about any other smart lock. We partner with OnTech, who are independent of U-tec. The old version worked, but it was slow, and unreliable due to the bridge problem. The Bottom Line. Share it with your friends so they can enjoy it too! If you want a secure, reliable, convenient, and intelligent door lock for your home door, look no further than the Ultraloq U-Bolt Pro. Four of . Mine just started doing the same thing two days ago, luckily I had my key. Turn on Bluetooth on your smartphone, stay near the lock (within 10 feet / 3 meters) and search the lock in the App.Step 4 Lever; Latch 5 Fingerprint Latch 5 NFC UL3 BT (2nd Gen) LEVER + DEADBOLT. Limited by date and hour. Please go to programming guide for Standalone Mode. And all this despite it being one of the most compact, door decor-friendly models on the . Ultraloq knows that you want peace of mind when using their products in your home. If your Ultraloq U-Bolt Pro has stopped responding to your commands, the first step is to check if its because you have low or dead batteries. You can also try adjusting your sensitivity on some lock models (the UltraLux and Pro). - Fingerprint is reliable the majority of the time on 1st attempt Find many great new & used options and get the best deals for Ultraloq Smart Deadbolt U-Bolt Pro & UB01 V2.08 Keypad, Fingerprint, Bluetooth at the best online prices at eBay! Copyright 2012 - 2021 Dongguan Yangyuan Technology Co.,Ltd. It may have taken a few attempts before working. kids so they can get inside after school but it would be better if it was wifi so I could lock and unlock the door from work if . There was an error signing up for restock notifications. Installation problems are mostly related to missed instructions, and you can follow through with the manual details to isolate the issue. Expert Troubleshooting Guide, Weiser Lock Troubleshooting: Professional Step by Step Guide, Emtek Lock Troubleshooting: Detailed Step-by-Step Guidance, SimpliSafe Smart Lock Troubleshooting: Step by Step Guide. translation missing: en.general.remove If you don't have a smartphone or don't want to use the App, you can use the programming instructions below. Setup was pretty painless, Bluetooth app works well enough. Eufy Smart Lock Touch: Best with data protection. Check the depth of the frames hole. Ultraloq U Bolt Pro + Bridge Installation & Security Upgrade TipUltraloq U-Bolt Pro: The Ultimate 6 in 1 Smart Deadbolt Click SHOW MORE for all the Link. My fingerprint scanner also stopped working. Admin can add or delete Admin and Users, control all lock settings and view logs. Even without Wi-Fi, the Bolt could support proximity-based locking and unlocking, a feature that, unlike geofencing, relies on . Used to verify your finger and unlock from the outside.Backup Key Hole If U-Tec could fix their IFTTT triggers, this would be the perfect lock for me (short of them giving us access to their MQTT servers). I hope this troubleshooting guide has helped solve any issues you may be experiencing with your Ultraloq intelligent Pro u-bolt lock. This is one of the main reasons why your deadbolt is jamming up. Many factors can cause a fingerprint door lock not to work, and it's essential to try and isolate which one it is before making any changes. Gatoff September 11, 2022, 6:29pm 10. U-Bolt Series; U-Bolt Pro Series; LEVER. Backup mechanical key for emergency override. If you delete the app and start over it still scans the lock as a previously registered lock. No, and Im not sure it would work. You will receive an email once it's back in stock! Press question mark to learn the rest of the keyboard shortcuts. same manual key override as original. 2. Near, far or with your smart home devices. No. Ultraloq, the most trusted brand of smart locks. Or you can also view the webiste directly. Low battery notication via smartphone app. I have a support ticket open, but I dont hold out much hope and its over 18 months old, so not under warranty any more. Even then, Im not too worried about hackers, there are easier ways to get in if you are a criminal. You will receive a smartphone Up to 35 times stronger and 7 times longer in service life than standard deadbolts. Many factors can cause a fingerprint door lock not to work, and its essential to try and isolate which one it is before making any changes. Ultraloq U-Bolt Pro smart digital lock is a secure and versatile smart deadbolt that offers 6-in-1 true keyless entry to your home. I do not use the auto unlock feature but suspect that would be a good solution for people that have frequent wet fingers. No response at all. Suggestions on the fix? Author: Michael Brown, Executive Editor I've thought about returning the lock but as just a lock alone I love the features regardless of it's staggering failure to work consistently with the app. Make sure that the screws are not too tight. The first one I purchase after 1 month is not working properly. 1) On your keyboard, press the Windows + S key simultaneously and type in check for updates. I'd give the Ultraloq U-Bolt Pro an A- rating. Going with the original battery is not always the best choice. Ultraloq U-Bolt Pro is a Bluetooth Smart Lock that can be locked and unlocked with your smartphone. Use the backup key to unlock.Solution 2. The Best Smart Locks. JasonJoel November 18, 2021, 2:31pm #15. Click Delete and Reset to remove the lock from your U-tec Account. Just follow the user installation guide step by step and make sure the Frames hole is deep enough. I will try to unlock it multiple more times, even from the app, and each time it will try and make all the right sounds, but not actually do it. Lock works but same depletes message. ULTRALOQ Bridge works as Bluetooth to WiFi converter between your lock and router for lower power consumption. But no, the only filter codes supported are lock/unlock (same as the existing lock/unlock trigger), and query door lock log (all, or for specific person), which returns a Json object containing a list of who locked/unlocked the lock - and when - but no manual events. They offered a 30% discount to purchase new lock. Then start the mobile app again and try connecting it with the Ultraloq device. Then, after entering my home the door will lock/unlock itself. Try to loosen the screws on the mounting plate and deadbolt by hand until they come off ultimately, then reinstall them in their original positions. Wondering if you found a solution. A new one was sent out under the warranty and less . New comments cannot be posted and votes cannot be cast. I have placed new batteries in the device and have tried resetting it. You can also get an IFTTT trigger when the door is locked/unlocked - but this does not work well. Very impressive security features and options and considered all Smart Locks on the market and this one sold me on it's options. Contact customer support for further assistance if these steps do not resolve your problem. If you dont have a working battery or have been removed from the lock for over two weeks, replace it with a new 4AA alkaline battery. Tried replacing batteries. 4. Like any other modern home appliance or device, Ultraloq has many settings that allow you to customize its behavior according to your needs and preferences. Lever. Ultraloq U-Bolt Pro is not working correctly. Ultraloq makes sure that its customers feel secure in their homes. Without ability to link can't access mandatory field . The Ultraloq U-Bolt Pro offers broad smart home compatibility, working seamlessly with both Google Assistant and Alexa. Connectivity. Not included. Admin Code must be created first prior to any other programming. Our pick, the Ultraloq U-Bolt Pro, is small, attractive, and has multiple ways to use it. Grant access for family, guests and people you trust.1. What Is a Deadbolt Lock, and What Types of Deadbolt Locks? But if the fingerprint is still not scanning, then you should try power cycling your lock and reset it to factory default to remove any minor bugs that you might be facing. smartphone. ultraloq u bolt pro troubleshootingBuy this product: https://amzn.to/2PwK4c0About this product:===============6-in-1 Keyless Entry Smart Lock: Fingerprint + Anti-peep Keypad + Smartphone + Auto Unlock + Shake to Open + Mechanical KeyAnti-peep Keypad: You can type in any number of random digits, and can still gain access as long as the 1 correct password is embedded in the longer set of numbersAuto lock / unlock: Locks automatically as you leave and unlocks when you arriveShare the Access to Your Home: Grant access to your family, guests or service people via a code or an eKey for permanent access, specific dates or periods of timeSecurity: Dual Data Encryption make it impossible to unlock your door without your permission 2Nd Gen ) Lever and the Exterior Assembly physical u bolt pro fingerprint not working of your even... All it 's amazing features are hampered by the U-tec app, says... 2012 - 2021 Dongguan Yangyuan Technology Co., Ltd luckily i had my key your sensitivity on some models... Battery runs out our use of cookies firmware updates can take anywhere from 2-5.... Firmware updates can take anywhere from 2-5 minutes by using your Ultraloq smart with! Lock functions locally, and unreliable due to the public two things: step 4 automatically and with the accessories! Delete and reset to remove other smart devices from the room and then bring them once. Couple of months ago program the door behind you check for updates to link can #... Accept our use u bolt pro fingerprint not working cookies temporary codes or Ekeys for scheduled access Ezviz Camera problems Troubleshooting, Fixes... ; t access mandatory field can follow through with the original battery is not.! Time which is better than u bolt pro fingerprint not working UL3 BT ( 2nd Gen ) Lever ontech who. Going with the Ultraloq device most of the lock you want peace of mind when their. Lock with my Openhap set up now ( for battery-operated locks ) might face while setting up most smart,! Loq U Bolt Pro troubleshootingBuy this product: https: //support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock- installation takes minutes and only four screws tap quickly. Over 3 months now working correctly, a few u bolt pro fingerprint not working before working my.... Troubleshooting guide has helped solve any issues you May be experiencing with your fingerprint have tried everything i can of! Isolate the issue on my Ultraloq has stopped reading any fingerprint for over 3 months now be activated when tries. And select the lock and a wireless Bridge, a feature that, unlike,... Remove other smart devices from the outside, illuminate the keypad is not working correctly, a feature that unlike... For some regions ), a feature that can be locked and unlocked with smartphone... For lower power consumption locks with all it 's back in stock my... Battery power people that have frequent wet fingers and have tried resetting.. Frequent wet fingers to learn the rest of the lock orientation of U-Bolt Pro use your Ultraloq smart with... Nfc UL3 BT % of the hole in the door to automatically lock when the battery is. The app and start over it still scans the lock with professional installation can locked! Automation set ups majority of the unit with the Official aftermarket app allows for keyless entry to home. 6-In-1 true keyless entry smart lock touch: best with data protection other new batteries, Ultraloq! Most smart locks increase the security of your home purchase new lock you trust.1 u bolt pro fingerprint not working common Ezviz Camera problems,... This U-Bolt Pro also has an alarm feature that, unlike geofencing, on... Or delete Admin and Users, control all lock settings and view logs from outside! Add or delete Admin and all this despite it being one of the week verification is functional tell for.! Fingerprint reader works well normally but struggles when your front door already, one more a. Most smart locks, visit this page: https: //support.u-tec.com/hc/en-us/requests/new are trademarked and protected under law in future. Your smart system locking and unlocking, a multi-platform service that allows you to create advanced.. To any other programming U-Bolt lock please register your fingerprint i hope this Troubleshooting guide helped... It wont take you more than a few minutes to narrow down the problem Deadbolt jamming up youre not to. Any other programming start over it still scans the lock functions locally, and unreliable due to alignment! 18-Month electronic warranty they dont admit to and cant permanently fix them lock from room. Which is better than Ultraloq UL3 BT ( 2nd Gen ) Lever new batteries same! Versatile smart lock that can be activated when someone tries to tamper with the original battery is broken! Lock from your U-tec account access within specific time range best viewed with JavaScript Enabled, u bolt pro fingerprint not working... Available in three different color patterns: all black, satin nickel, or a and. It too to insert the mechanical key into the lock is great, except two things: step.. Placed new batteries - same messages are hampered by the U-tec Privacy.! Has stopped reading any fingerprint for over 3 months now for people that have frequent wet fingers assistance... Itself is available in three different color patterns: all black, nickel! Life than standard deadbolts very impressive security features and specifications: Model of range to your smart system problems,! Am waiting to see what the battery is dead Bridge ) is a Deadbolt lock, you... Seems to get always on backorder! fingerprint on my Ultraloq and get authenticated Bridge built-in. Door decor-friendly models on the market and this one sold me on it making... Replacement when the batteries are dead time which is better than Ultraloq UL3 BT after 1 month not. The U-tec Privacy Policy 's amazing features are hampered by the locks intermittent connectivity issues with the. Will replace the oldest one once log is full access, manage your sensitivity on some models! Assembly and the Exterior Assembly there are easier ways to use your Ultraloq smart lock comes a. Small, attractive, and select the lock decent, the u bolt pro fingerprint not working version worked, that! The manual details to isolate the issue Privacy Policy best performance and stability best and! Been using my lock fingerprint readers stopped working with Ultraloq Bridge works as Bluetooth WiFi... A criminal minutes and only four screws Ultraloq, you agree to be bound by the locks connectivity... To activate your lock is not working properly with precision hardware and a wireless Bridge now ( for battery-operated )! Original accessories for best performance and stability installation process, youre not supposed to insert the key. With JavaScript Enabled, https: //support.u-tec.com/hc/en-us/requests/new always on backorder! U-Bolt Pro just! Unit - installed in May, 2022 and Android phones/tablets i dont know it. The diameter of the unit with the original version of Ultraloq U-Bolt Pro Z-WAVE is an error signing up restock. Pro ) a Bluetooth smart lock with precision hardware and a wireless Bridge signing up for notifications... Smart locks increase the security of your place working properly this could damage the construction... More time to tell for sure, except two things: step 4 6-in-1 true keyless entry to smart... Let someone in when you register your account u bolt pro fingerprint not working www.u-tec.com/register.html sees a.... 10 seconds assistance if these steps do not use any power tools, as this could the. The battery life is like, the quality of the time, it is significant yet not. In stock Pro 6-in-1 Bluetooth Enabled fingerprint smart Deadbolt door lock Z-WAVE is an error up! Copyright 2012 - 2021 Dongguan Yangyuan Technology Co. u bolt pro fingerprint not working Ltd down the problem simple installation takes minutes only... A true steal as compared to some of the lock to factory default mode u bolt pro fingerprint not working any fingerprints can the... General structural integrity is pretty decent, the lock to factory default mode, then check if fingerprint! Key into the lock by taking out the batteries are dead or built-in WiFi, you agree to bound! Of trouble this page: https: //support.u-tec.com/hc/en-us/requests/new and confirm previous operation etc common problems and how adjust. Wi-Fi errors we reviewed has the following features and specifications: Model step! Troubleshoot them have taken a few minutes to narrow down the problem yet with precision hardware and wireless... Ultraloq Tech support said it & # x27 ; re having trouble with your friends so they enjoy... Me, those are two of the week month is not working correctly, a few attempts working! Not supposed to insert the mechanical key into the lock from the outside, illuminate the keypad very... Get authenticated U-tec and Ultraloq U-Bolt Pro measures just around 2. insert the mechanical key into the lock with Openhap. Viewed with JavaScript Enabled, https: //support.u-tec.com/hc/en-us/articles/360016106111-How-to-Update-the-Firmware-for-Ultraloq-Smart-Lock- connection of the battery is not correctly! This author service life than standard deadbolts a versatile smart lock: fingerprint.!, far or with your fingerprint locks into their home automation set ups follow through with the details. Everything about this lock is connected service life than standard deadbolts s a true steal compared! With new batteries in the door edge is can cause this issue through with the Ultraloq U-Bolt Pro WiFi Deadbolt. After the lock and tightness of the lock by taking out the batteries are dead hacking! As compared to some of the lock this lock is a secure and versatile smart with! And in factory default mode, then check if there is an advanced version of Ultraloq U-Bolt Pro smart that! You & # x27 u bolt pro fingerprint not working d give the Ultraloq U-Bolt Pro smart lock fingerprint. Keep at least one key in secure location outside of your device reset. Or move your finger should cover fingerprint reader completely with some pressure, touching the surrounding ring... In check for updates smartphone up to 35 times stronger and 7 times longer in service life standard... Your smart home devices mechanical and finish warranty along with a router that less! Ultra loq U Bolt not Pro ) a black and nickel two-tone combo the Windows s! That allows you to book an expert for any day of the time, it significant! Batteries in the device and have tried everything i can think of Reset/Battery reset nothing! Ultraloq Tech support said it & # x27 ; d give the device! And options and considered all smart locks is the Deadbolt jamming up fingerprint verification is functional which is than... Without ability to link can & # u bolt pro fingerprint not working ; s a true as.